Father and Child on Seven Dwarfs Mine Train
  • On Feb 9, 2020
    Andrea from MD Asked

    I put my name in my son's room in the resort planning section and cant find any way to change it.

    Hi Andrea!

    Welcome to the Disney Parks Moms Panel! I am delighted that you brought this question to us!

    It sounds as if you may need to contact Walt Disney World Resort directly to modify a vacation package or Walt Disney World Resort Hotel reservation. Try calling to speak with a Cast member at 407-939-1936. In the past, when I have been unable to modify an existing reservation online, I called and the Cast members with whom I have spoken have been able to assist. 

    As you continue to make plans, be sure that you have everyone in your travel party connected through the My Family & Friends List in My Disney Experience. Once everyone is connected, you can make advanced dining reservations 180 days in advance of your stay and, once your theme park tickets are linked, you can make FastPass+ selections (60 days prior to your trip if staying at a Walt Disney World Resort Hotel or other select resort hotels).

    Andrea, also make sure that you have downloaded the My Disney Experience Mobile App so that you can view, modify, or cancel plans during your visit. I also create a separate chart with all of our plans (including flight confirmations) so that we have access to our plans just in case the My Disney Experience Mobile App is not available at some point during our visit. 

    Sending you pixie dust as you plan for the family!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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