Family With Medals
  • On Sep 10, 2015
    Teresa from OH Asked

    Hello! We are purchasing annual pass exchange certificates for our upcoming trip. How do we use the certificates to book fast passes if they aren't activated yet? Thanks!

    Hi Teresa!

    Congratulations on purchasing Annual Passes! Hooray! You will be able to link your Exchange Certificates to your My Disney Experience account in order to make your FastPass+ selections. Simply sign in, select "My Profile," click on the "About Me" and towards the bottom of the page, you'll see a section that says "Add a Walt Disney World Pass." By selecting this, you will be taken through a process to add your Exchange Certificate. You can do this to add your own pass and any for the My Disney Experience accounts in which you manage. 

    Congratulations again on your magical purchase. Have a wonderful time planning your trip and please let us know if we can assist you with anything else. 

    Magical Wishes,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family: graduations, pregnancies, birthdays, anniversaries, holidays, reunions, and even our Fairy Tale Honeymoon. I look for any excuse to return "home" often and would love to help add a little extra Pixie Dust to your next magical adventure. Learn More About Lauren

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.