Family planning a trip
  • On Jul 29, 2018
    Cindy from TX Asked

    I purchased tickets for 4 of us. I have added all to my friends and family list. However, my husband's ticket is not showing up in the magic bands and cards page. What do I need to do?

    Hello Cindy, and welcome back to the Disney Parks Moms Panel with your question.

    I would be happy to help you navigate My Disney Experience to resolve your issue. If you are trying to confirm a customized MagicBand order for your husband, you would find this information on the MagicBands and Cards tab in My Disney Experience. This tab will allow you to review or modify a customized MagicBand for anyone in your travel party, provided you still have time to make modifications. Below your orders, you will see a list of only your active or inactive MagicBands. It is important to make sure all of your tickets are linked properly, in order to select FastPass+ experiences. If you have been able to make FastPass+ selections for everyone in your travel party, all tickets have been linked successfully.

    To review theme park admission tickets, that have been linked to your accounts, you will want to click on the My Reservations and Tickets tab. You can view your existing resort reservations and will need to scroll down to view any Tickets and Passes linked to My Disney Experience accounts you manage. You should see your husband’s admission ticket listed here. If you do not, you can click on Link Tickets to enter the Will Call Confirmation Number or Ticket ID number of his ticket. If you are having trouble linking his admission ticket, or experiencing any other technical issues with My Disney Experienc, you may need to call the help center for additional assistance by calling (407) 939-4357. I hope that answers your question. If you need any more assistance please come back and visit us again.

    See ya real soon,
    Andrea
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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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