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  • On Jul 30, 2019
    Kelly from KY Asked

    I purchased tickets from a school auction and linked them to my account. Now I can't find our Magic Bands! If I order new ones will the tickets still be linked to them?

    Hi Kelly!

    Thank you for bringing your question to the Disney Parks Moms Panel. My son loves to wear his MagicBand out and about even when we are at home, so we've certainly had a few suddenly disappear over the years too!

    The great news is that everything within My Disney Experience is linked so whether you have a MagicBand from a past trip or a brand new one you purchase when you arrive, you can use them all interchangeably. If you have a past MagicBand that you ordered from a previous trip, it would have automatically linked. If you purchase a new one when you arrive at The Most Magical Place on Earth or you order one ahead of time from ShopDisney, you'll need to link it yourself. If you are logged into your My Disney Experience account from a computer, you'll want to click on the logo in the top right hand corner then select My MagicBands & Cards. Here you'll see everyone that you have linked to you in your account and the attached MagicBands. You even have the option to Deactivate or Report as Lost. If you scroll all the way to the bottom of the page you'll see the option to link a new one. Once you link it up you'll be good to go and any tickets or FastPass+ reservations you have linked in your My Disney Experience will now be connected to the new band as well.

    I hope this helped in planning your upcoming visit! Please come back and let us know if we can help in any other way.

    -Lindsey
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Meet the Panelist: Lindsey, Illinois

My name is Lindsey and I'm a wife, mommy, engineer and self-proclaimed "Disnerd!" I've always loved Disney and the joy it brings to so many people. I've been to Disney more times than I can count, but I found an even greater passion for all things Disney after discovering runDisney events. There is no better motivation to train for a race than a trip to the most magical place on earth! Learn More About Lindsey

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