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  • On Jan 25, 2020
    Jen from ON Asked

    I purchased my tickets through the app. When I go on the tickets page I can see that there are tickets attached to each family member however it will not allow me to pick a park or fp. It says to link ticket then says already linked? still cant add a plan

    Hi there, Jen!

    Thanks so much for stopping by the Disney Parks Moms Panel! With less than a month to go, I am sure you are putting the finishing touches on your travel plans! 

    Jen, FastPass+ selections can be made 30-days from arrival for guests not staying at a Walt Disney World Resort hotel or select Good Neighbor hotels. Once this date approaches, you should be able to proceed to the next screen at 7:00 AM Mickey time (Eastern Time), without an error message. 

    If you are staying on-site at a hotel that qualifies for 60-day advanced FastPass+ selections, or if your tickets are still showing not linked at your 30-day mark, I would reach out to Guest Services, who will be able to look at your account to see if there is an issue. 

    I hope that this helped, Jen, and please come back here if we can be of any help as you plan your magical getaway!

    We hope to see ya real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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