Mom and Dad planning vacation
  • On Mar 10, 2020
    Dylan from BC Asked

    Hi, so I purchased mine and wife's tickets via the disney world app. How can I link my wife's ticket if it's already linked on my account? I cant seem to figure it out

    Howdy, Dylan!

    It sounds like Evil Emperor Zurg has your tickets under his power! Let me, and my band of Space Rangers, help you link your tickets!

    When you log in to your account, via the My Disney Experience Mobile App, select the “three lines” icon in the bottom righthand corner of the App’s home-screen. Then, select the “Tickets and Passes” button. You should be able to see all of the tickets that are linked to your account, including your wife’s. 

    (Be sure that your accounts are linked on the “My Family and Friends” page of the My Disney Experience Website.)

    When your accounts are linked, she should be able to view both of your tickets through the My Disney Experience Mobile App (following the directions above). If she does not, on the “Tickets and Passes” option in the App, she can select the blue “+” button in the top righthand corner. From there she should select the “Link Tickets & Passes” button. Using the ID Code given to you when you purchased the tickets (often received in an email) she should be able to link her ticket easily!

    If you find that you cannot link her ticket, I would highly recommend calling backup (Guest Services) for reinforcements! They are always so patient, and have helped me save the galaxy more than once!

    I hope this helps, Dylan! May your adventures take you to infinity and beyond!

    You’ve got a friend in me at the Disney Parks Moms Panel.

    Allyn
thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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