Skip to content Back to Your Answers
Please review our Terms of Use, which changed on September 26, 2019. Close
Pluto with children on Main Street
  • On Sep 12, 2019
    Michalis Asked

    We purchased only 2 digital copies of our ride photos (1 of them including physical copies as well) during our visit to Orlando. The employees gave us 2 cards with 2 different codes but when I linked them to the up the watermark still shows up.Any ideas?

    Hi Michalis!

    I love having those attraction photos to keep as fun Walt Disney World memories!  I'm so happy Disney's PhotoPass Service offers pictures taken on attractions as well as all throughout the parks.  It's practically the only way I get family photos with all of us in them!

    Michalis, my first suggestion to you would be to try linking those PhotoPass cards again that you received when you purchased the photos.  Try on the PhotoPass website as well as on the My Disney Experience mobile app.  If this doesn't work, you'll have to contact PhotoPass to get this sorted out.  I have had great luck with emailing support about missing photos before or you can call PhotoPass support at (407) 560-4300.  Have your purchase receipt handy, if you still have it.  

    Please stop back by if you have any additional questions.

    Have a magical day!
    Leslie
thumbnail image for Leslie

Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.