Mom And Son Giraffe
  • On Jun 15, 2014
    Katie from London Asked

    Purchased 21 day ultimate tickets (UK) but they don't get sent until 10-14 days prior to departure. Does this mean I can't book fastpass plus till they arrive?  I purchased them 9 months ago, but can add them to MDE!

    Hello Katie,
    How exciting that you have a whole 21 days of magic to look forward to at Walt Disney World Resort; you are going to just love using the super flexible Ultimate Tickets which are especially designed for us British holiday makers! 
    As I'm not sure if your holiday is booked direct with the The Walt Disney Travel Company or a 3rd party travel company; or even if you're a Guest staying at a Disney owned and run Resort - here are some different options to try and help you: 
    - Guests who have booked direct with the Walt Disney Travel Company should create a My Disney Experience account where booking confirmation numbers can be simply linked thus adding your holiday details; ie: Resort & Ultimate Tickets which allows Guests to make FastPass+ selections 60 days prior to their stay. 
    - Guests who have booked through a 3rd party travel company (for example VirginHolidays) and perhaps are not staying in a Disney owned and run Resort should request from their travel company a confirmation number that can be linked with My Disney Experience.  
    Guests not staying in a Disney owned and run Resort may make FastPass+ selections 30 days prior to their stay.  
    For assistance using My Disney Experience you can speak with a Cast Member on 0800 16 90 749. 
    If I can offer you any more advice for your upcoming Walt Disney World Resort holiday please come back and ask me another question.
    Have a great Disney day.
    - Jane 
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the Disney Parks Moms Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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