Mom and daughter on Expedition Everest
  • On Apr 23, 2011
    Deborah from FL Asked

    On 4/10/11 purchased a 1 day hopper pass for a friend. 3 adults heard the sales rep.state the ticket could be upgraded to an annual pass, but had to be done so within 14 days. Called yesterday & today and told upgrade has to be done in person. Please h

    Hi Deborah!

    I do know that all upgrades to tickets must be done in person at any Disney World ticket booth.  My question for you is has your friend used the ticket or has it just been purchased?  It sounds as though the original sales rep was saying you have 14 days after first use to upgrade.  If the ticket has been used, my only suggestion would be to call back and ask to speak to a manager and explain to them what you were told.  I’m not sure if they can do anything for you, but it’s worth a shot.  For Walt Disney World Tickets, call (407) 939-1289.

    Sorry I can’t give you a better answer.

    Leslie

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Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

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