Mom and daughter on Dumbo
  • On Mar 26, 2018
    Paula from Rio de Janeiro Asked

    I have to print my e-mail with bar code to change for tickets at will call or just show it in my cel fone?

    Greetings Paula and welcome to the Disney Parks Moms Panel! Nothing makes me happier than assisting a fellow Brazilian plan aWalt Disney World Resort vacation.

    When you purchase tickets online you receive a voucher by e-mail that can be used to retrieve your physical tickets once you arrive. I highly recommend that you print a copy of this e-mail and bring it with you to Will Call windows located at all four theme parks or Guest Relations at Disney Springs. Please note that you will also need to provide valid identification (passport) and the credit card used to purchase the tickets.

    I believe the best way to pick up your physical tickets is by visiting Guest Relations at Disney Springs the day before you start visiting the parks. This way you don’t have to arrive earlier and wait in line before being able to start your day, and you get to enjoy all dining and entertainment options available at Disney Springs. This is the best way to get you in the Disney mood right from the start!

    Paula, did you know that if you have a MagicBand your tickets can be linked to it and then you don’t have to stop by Guest Relations or Will Call to get physical tickets? You will be able to go straight to the parks. You can purchase MagicBands upon arriving at Orlando International Airport at two locations: Disney’s Earport at main terminal east hall and Magic of Disney located at main terminal west hall. Cast Members will gladly help you link them to each Guest in your party. You may also visit Disney Springs and stop by World of Disney or Disney’s Pin Traders to select the perfect MagicBand.

    I hope this helps you while planning, Paula! Please stop by the Disney Parks Moms Panel in Portuguese next time. It will be a pleasure to answer your questions in our beautiful language.

    See ya real soon!
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana, and I'm a university professor and certified translator from beautiful Brazil. I am happily married to my best friend, and we have a lovely girl who is an aspiring Jedi knight, and loves the Disney Princesses. When I am not busy with work or family, you can catch me reading, playing and listening to music, or planning our next vacation - the Walt Disney World Resort is our top destination. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories. Learn More About Thiana

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