Mom And Son Red Car Trolly
  • On Jun 16, 2015
    Diane from lincolnshire Asked

    Hi please could you help regarding disabilities and park policies . Will I need to bring documentation with me regarding my sons conditions . Do they get different colour bands etc .I'm extremely nervous and it would be much appreciated if you could help.

    Hi Diane,

    Your adventure is awaiting you at the Disneyland Resort. Thank you for visiting us here at the Disney Parks Moms Panel.

    I have a son on the Autism Spectrum, so I understand your concern. I suggest visiting City Hall on Main Street, U.S.A. in Disneyland Park or at Guest Services in Disney California Adventure Park and speaking to a Cast Member about your son’s special needs. We have utilized the Disability Access Service Card when in the parks and this has helped.

    The Disability Access Service (DAS) Card is designed to accommodate Guests who aren't able to wait in a conventional queue environment due to disability (including non-apparent disabilities). You visit the main entrance Guest Relations to discuss your child's special needs and concerns with the Cast Member to see if the DAS Card would benefit your child's needs. Their photo will be taken for the issued card. You will not need to provide any paperwork to the Cast Member in order to receive a DAS Card. The Cast Member will go over the terms and conditions with you and have you sign the DAS Card. There is not a ‘band’ given; it is a card so that Cast Members can write attraction return times on it. 

    The DAS Card is not the same as a FASTPASS in that there is not a window return time so there isn't pressure to make it back in a certain period. You can only access one DAS Card return time for one attraction at a time. While waiting for your DAS return time, you're welcome to grab a snack, enjoy a show, or watch a parade.

    I hope this is helpful. Please write me back if you have any other questions; I’m here for you.

    Wishing you magic!

    ~ Lynette
thumbnail image for Lynette

Meet the Panelist: Lynette, Utah

I'm a mama, a wife, an artist, a believer in Pixie Dust and I love fashion with a Disney twist. I live Disney every day, quite literally. My family and I live in the real "UP" house replica from the beloved Disney•Pixar film. We are always chasing our dreams by living our family motto, unashamedly borrowed from Walt himself, "Keep Moving Forward." Learn More About Lynette

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