Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Nov 9, 2009
    Nancy from IL Asked

    Please help... I let my photopass expire and want to know if my photos are really really gone.. I sent an email to photopass, but i'm awaiting reply. Has anyone else ever been through this? I can't be the only absent minded person, right?

    Nancy,

    Rest assured, you are not the only absent-minded one!  I did this myself after our last trip, and I definitely felt a moment of panic!

    I recommend that you do as I did and call PhotoPass.  Of course there is no guarantee that they will be able to recover your pictures, but I can say I was fortunate enough that they were able to retrieve mine. 

    Here is the contact information directly from their website: 

    "If you would like to speak to one of our team members, you can reach us at 407-560-4300. Our live phone hours are 9 a.m. until 1 p.m. eastern time, seven days a week. If you reach us after 1 p.m., please leave a message providing your name, phone number, account sign-in information, PhotoPass ID's and a summary of the issue you need assistance with. Once you leave the information, one of our Cast Members will return your call within 24-48 hours."

    Best of luck!
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Meet the Panelist: Heather, Kentucky

I'm a member of the original 2008 Moms Panel and am happy to be back again to help you plan! We are DVC members who visit 2-3 times per year with our 3 young daughters, and I am only one visit away from being able to say I've stayed in every Disney resort! Learn More About Heather

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