Mom And Kids Animal Kingdom
  • On Jan 8, 2011
    Diane from NY Asked

    Could you please give information from Disney re: how to handle the parks with hidden disabilities, how to make your reservation to fit your needs, the rooms available, how the restaurants handle these disabilities, and managing the parks.

    Hi Diane,

    While you do not mention which hidden disability you are requesting information about, I will try to give you some general information and then you can follow up with a specific question if you like.

    I find that Disney does a great job helping guests with special needs have a great time. While I do not take advantage of this for my daughter with Asperger's, I am aware of the services offered to guests. One tip might be to schedule your vacation during a quieter time in the park. Not only will you save money, you will find shorter wait times which can reduce the stress of touring.

    Also, stick to your schedule. If you like to be up early, then head out early. While you may be tempted to take advantage of the Extra Magic Hours at a park, know that the morning hours are generally more crowded then the evening. You may want to avoid a park on the days there is Extra Magic Hours because the crowds will be bigger.

    You also may want to obtain a Guest Assistance Card (GAC). This pass is available at any Guest Services locations of the four main parks. It is issued for the length of your stay and it then good at any of the other parks. Simply show this pass to a cast member who will guide you to a shorter queue.

    For rooms, simply mention to the cast member who is booking your trip of your needs. The will try to honor any room requests you have. In addition, you can call the resort you are staying at about a week prior and ask for the cast member assigning rooms. Remind them of the room request.

    As for restaurants, when making your Advance Dining Reservations (ADR), mention to the cast member your dining needs. The cast member will note this in your reservation. You can again confirm this upon checking in for your meal. The chef will meet you table side to suggest options.

    Finally, have fun and enjoy the trip!
    Beth
thumbnail image for Beth

Meet the Panelist: Beth, New York

My name is Beth C. and I love Disney. Since I can remember Disney has been a part of my life including my first movie in the theater – "The Aristocats." Learn More About Beth

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