Family with disabled dad speaking with cast member
  • On Jul 3, 2017
    Stanley from NJ Asked

    Hi, we are planning our trip to Disney for around July 14, 2017. There are 5 of us, 2 Adults and 2 teenagers and a 12 year old. MY 12 has Cystic Fibrosis, a fatal lung disease. Are there any accomodations for him? We do have a medical letter from his Dr.

    Hi Stanley ~

    As the Mom of a special needs child, I know that planning ahead can make things run more smoothly once we reach the parks. When you arrive at the first theme park during your visit, go to Guest Relations and speak with a Cast Member regarding your son's specific needs. You will not need a letter from your son's doctor. After speaking with a Cast Member, they may issue your son a Disability Access Service Card (DAS). The DAS is designed to assist Guests who are unable to wait in a standard queue for medical reasons including those that are not apparent.

    If the DAS will be the best option for your son, the Cast Member will take his photo for the DAS, go over the terms and conditions, and have you signed the DAS. A DAS is not an actual physical card and will be linked to your son's MagicBand. They will need to link everyone's MagicBand in your party as well so that you can all enter an attraction with your son.

    Once you obtain a DAS, you can go to an attraction and see a Cast Member at the entrance to get a return time to come back and enter the Disney FastPass+ service queue. Your son's return time will show up in your My Disney Experience so be sure to download the My Disney Experience mobile app prior to your trip. You can only obtain a DAS return time for one attraction at a time but you can get another DAS return time as soon as your son has enjoyed the attraction. The DAS can be used in addition to your son's Disney FastPass+ service selections.

    Please feel free to visit with all of your questions. Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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