Disney's Magical Express transportation
  • On May 5, 2017
    Ruth from CA Asked

    Hello ,while planing our first vacation i was super excited as its a surprise for my mom and little brother, i completley forgot to add ground transportation so I called the WDW Services, after speaking to them will it appear on my disney experience.?

    Hello Ruth! Welcome to the Disney Parks Moms Panel.

    What an Endlessly Magical Surprise you have waiting for your Mom and little brother! One of my favorite aspects of planning a Walt Disney World Resort vacation is how every element of the process feels special, especially if you're surprising someone you care about.

    Based on your inquiry, I am unsure if you are referring to Complimentary Resort Transportation or renting a vehicle. In either case however, I did not received confirmation through My Disney Experience but through my provided email address or by mail after booking my reservation.

    If you have booked Disney's Magical Express 2-3 weeks prior to your vacation, you should receive your confirmation letter and luggage tags at the home address attached to your Reservation. When renting a vehicle, the company that you use will be in contact with you directly to arrange pickup and return at Orlando International Airport.

    If you do not receive your confirmation letter before traveling, make your way to Level B1 at Orlando International Airport on your Check-In day and speak with a Cast member at Disney's Magical Express. They will bring up your reservation and set up your Magical Trip to Walt Disney World Resort.

    Just remember to pick up your luggage before making your way to Disney's Magical Express if you do not attach the luggage tags sent to you by mail before boarding the motorcoach.

    Here's Hoping for a Magical Surprise!

    ~Todd
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Meet the Panelist: Todd, Ontario

Hello, I’m Todd – fun dad to two super kids, a beautiful princess and adventurous pirate, and husband to a loving wife. By day, I work as a storyteller and high school teacher, where I help others find their own stories through the magic of the Walt Disney World Resort!

Learn More About Todd

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