Family planning a trip
  • On Oct 30, 2018
    Tommy from NC Asked

    I placed a note in my Disney experience app and wish to modify it. Looks like there is an edit pencil to click on but it will not do anything. Anyway to modify or cance a note made in error on the my disney experience web site? Thanks

    Hi, there!

     Welcome back to the Disney Parks Moms Panel, Tommy. We love when you stop by!

     My Disney Experience is an incredible planning tool. I love that I can use it to keep all my reservations in one place and conveniently add, modify, or cancel plans in my family's itinerary. Every once in a while, though, Stitch gets into the system and causes a little glitch which makes the planning process less than easy peasy. To answer your question, I logged in to my My Disney Experience account on both the mobile app and the Walt Disney World Resort website. I added a note and then clicked on the pencil icon to modify it, but I came across the same issue you're experiencing. Clicking on the pencil icon did not give me any options on the app or the website. Looks like Stitch is up to no good again! If you'd like to modify or cancel a note you made in error, my best advice is to call the My Disney Experience line at (407) 939-4357. The experts there can access your account and help you sort out your vacation plans! 

     Your holiday visit to the Walt Disney World Resort is going to be exceptionally magical. Be sure to catch a performance of the Candlelight Processional during your stay. This beautiful retelling of the Christmas story is my absolute favorite holiday offering! 

     I hope this was helpful, Tommy. Please visit us again soon with any new questions you may have!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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