Child hugging cast member at store in Magic Kingdom
  • On Jan 25, 2020
    Kendra from FL Asked

    Is there a place online to send a good note/review for a Cast Member who recently made our trip to the parks the most magical ever? We felt like royalty and truly special after his kindness!

    It's great to see you here today at the Disney Parks Moms Panel, Kendra!

    Cast Members have such a special impact on our vacations, right? I think it's pretty amazing when kind-hearted people choose to spend their working lives making people happy, and I've seen some Cast Members at Walt Disney World Resort truly go above and beyond to make magic happen for guests. I'm so glad to hear that you had that same experience when you were enjoying your recent trip!

    If you want to celebrate a Cast Member who made you feel extra special, there are a couple of ways to do that. If you're still at Walt Disney World Resort, you can visit any Guest Services location and they'll take all of the details so they can recognize the person who made your trip so special. If you're already back at home, the best way to send your compliments is to tweet at the official Walt Disney World Guest Service Twitter account. Make sure you tag @WDWGuestService and use the hashtag #CastCompliment to make sure your tweet gets noticed. They will want to know the Cast Member's name, where you met them, and a brief description of how they made you feel the magic. Guest Services collects all of the compliments and delivers them to Cast Members so they know what a difference they're making every day. I recently had an amazing interaction with a lovely Cast Member at Columbia Harbour House in Magic Kingdom Park and when I tweeted Guest Services about it they replied with a picture of her holding a printout of my message! It's great to see hardworking people honored for the work that they do and I was happy to be part of that, so go ahead and reach out and recognize that Cast Member that made your day extra magical.

    See ya real soon, Kendra!

    Jessica
thumbnail image for Jessica

Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our two rescue animals. We are Disney-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted-out of a tropical honeymoon to spend a blissful week at Walt Disney World instead! I'm thrilled to be on the Disney Parks Moms Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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