Family With Medals
  • On Jan 16, 2013
    Patty Asked

    How do I make a payment online with the new website under "My Disney Experience"? My reservation is listed, but there is no option to make a payment & does not show the balance.

    Hi Patty! You're not alone in having this problem.  I know it's taking a lot of us time to get used to the new website, and many guests (including me!) are having difficulties with the new website retrieving complete reservation details.  If you're clicking the drop-down menu "My Disney Experience"  and then clicking "My Reservations," you should find a link for making payments on your reservation page. If you're not seeing that link, make sure you are viewing the website using the latest version of Internet Explorer, Firefox or Safari. (The website is not always compatible with Chrome.) If you're still having trouble, I recommend that you call Technical Support at 407-939-7765 for help in making a payment. 

    Wishing you a magical Walt Disney World vacation! Come visit us again at the Moms Panel if you have more questions!
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Meet the Panelist: Amanda, North Carolina

I'm a busy mom of two from North Carolina who loves to find ways to stretch a Disney Dollar so that I can enjoy the luxury of Disney's deluxe resorts and fine dining. Learn More About Amanda

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