mom at computer planning
  • On Sep 3, 2018
    Caroline from OH Asked

    How many passes can you link to the app? We have 4 and when I followed The directions to link by scanning the bar codes it keeps saying that pass is already linked. But I only see 2 passes on the app.

    Welcome to the Disney Parks Moms Panel, Caroline! 

    There shouldn’t be a limit to how many passes, or tickets, you can link to your My Disney Experience account. I have had some instances where I link something, and it doesn’t show up on the mobile app. But when I check my account from my desktop, they are all there. Sometimes it takes a little time for information to populate on the mobile app.

    If you check your account from a desktop and still don’t see all your information, I would reach out to the Internet Help Desk where a friendly Cast Member can check your account and troubleshoot with you live on the phone. The internet help desk number to call is 407-939-7765.

    I hope this information is helpful. For any additional questions or planning tips, be sure to come back and see us again. 

    Wishing you a magical day,

    Emille ºoº
     
thumbnail image for Emille

Meet the Panelist: Emille, Florida

Hi! My name is Emille. I’m a mom of two and wife to a wonderful fellow Disney nerd! As a current Florida resident and Annual Passholder, I love being able to visit the Walt Disney World Resort frequently. When I’m not at the Parks, you can find me leading worship at my local church or traveling with a prison ministry I sing and speak for. I look forward to answering your questions and sharing some of my favorite tips to help you plan your next magical Walt Disney World vacation! Learn More About Emille

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