Balcony at Disney's Animal Kingdom resort
  • On May 2, 2017
    Pamela from TX Asked

    We paid for our trip and then had to take someone off the reservation. The email I received shows a $400 credit. What happens to that money?

    Welcome back to the Disney Parks Moms Panel, Pamela!

    On a past trip, we had a tight budget and decided to switch from a Deluxe Disney Resort hotel to a Moderate Disney Resort hotel and the savings were placed back onto the credit card with which we made the payment. I would assume that the same would happen in your case and I would verify your credit card statement to see if the adjustments were made. If you happen to have paid with a Disney Gift Card, then I suggest contacting Disney Reservations to inquire about the reimbursement. 

    Remember that by using My Disney Experience, you can make your Advanced Dining Reservations, FastPass+ selections, and pre-purchase all of your vacation photos with the Memory Maker service!

    Have a wonderful vacation and see you again real soon!

    Jen
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Ontario

Hi! I’m Jen from Ottawa, Canada! I am a high school librarian and French teacher who also happens to be a Walt Disney World Resort enthusiast! My first visit to the Walt Disney World Resort was during my honeymoon. Now, a wife and mom of two girls, my family has since been on many memorable Disney vacations together! Learn More About Jennifer

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