• On Dec 14, 2017
    Kathryn from TN Asked

    I ordered tickets yesterday by phone for our visit Dec. 27-29. Will our admission cards be mailed, or do we pick them up when we arrive? (We are not staying at a Disney Resort hotel.)

    Hi, Kathryn!

    Yeah! A holiday visit to Walt Disney World sounds amazing. You are going to love all the lights and beautiful decorations that Mickey and his team have put up all around the theme parks. Truly magical!

    I am guessing that since you ordered your tickets so close to your vacation that they will be waiting for you upon arrival. Simply take your emailed receipt and go to a ticket window to pick up your tickets. For identification purposes, also plan to have your state photo ID and the credit card you used to purchase your tickets. 

    Hopefully you already have a My Disney Experience account. Check your account, and see if your tickets were linked with each guest in your party. If so, you can make your FastPass+ selections. The parks are going to be crowded, so having FastPass+ is more important than ever. 

    If you want to confirm your tickets or have specific questions about your pick-up, give a call to a friendly Cast Member at (407)939-7679. Have your confirmation number handy so your purchase can be researched. 

    Enjoy your "Merry" visit to Walt Disney World!

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Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

Learn More About Cathy

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