Mom and Child wearing Magic Bands
  • On Mar 9, 2018
    Linda from NC Asked

    If i order tickets on line do i still have to go to guest services?

    Hi Linda!

    When you are purchasing tickets online for your magical Walt Disney World Resort vacation, you actually have multiple options that will allow you to skip going to Guest Relations before entering the parks!

    Once you have assigned the tickets to each member of your party at checkout, the tickets will be connected directly to your My Disney Experience accounts.  If you (and the rest of your party) have active MagicBands connected to your My Disney Experience accounts, you will then be able to use your MagicBands to enter the parks without going to Guest Relations.  Also, you can choose to either have the tickets emailed to you or mailed using "snail mail."  Even though you shouldn't need them, it is still always a good idea to bring either the email confirmation or the hard card tickets (depending on your chosen delivery method) with you, even if you are using MagicBands--just in case.

    If you do not have MagicBands and choose to have your purchased tickets mailed to you, the hard card tickets are your admission, and you will not need to go to Guest Relations.  If you do not have MagicBands and choose to have your purchase tickets emailed to you, generally you can still enter the park at the turnstiles, but you will need to have your confirmation email, a photo ID and the card you used to purchase the tickets.  The Cast Member at the turnstiles will give you hard card tickets.

    If you decide to purchase special promotion tickets like U.S. Military or Florida Resident tickets, you will have to visit Guest Relations before proceeding to the turnstiles.

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

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