Family on Big Thunder Mountain
  • On Dec 1, 2016
    Vicki from AL Asked

    One of my tickets did not link to my account. Have you heard of this problem

    Hi, Vicki!
    It's the worst when technology doesn't do what you've asked it to do!

    I would recommend going back into your My Disney Experience account and try to link that extra ticket one more time. If that doesn't work, I would recommend calling the My Disney Experience, MagicBands and FastPass+ phone line. A Cast Member will be happy to help you figure out why that ticket isn't connecting!

    I hope this tech issue gets resolved soon so you can go back to having fun planning a magical vacation!

    -Jen
thumbnail image for Jen

Meet the Panelist: Jen, Missouri

I’m a mom, wife and goldendoodle dog owner who is not afraid to ride a fast roller coaster again and again. I love to travel - which is good since I telework with a job in Washington, DC. I’ve visited Disneyland and Walt Disney World multiple times and it’s fed into my belief that you’re never too old to have fun. I run when I can and recently earned my runDisney Coast to Coast medal! I also love photography and founded an online special needs community. Learn More About Jen

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