mom at computer planning
  • On Oct 6, 2018
    Diane from UT Asked

    One of the members of our group has been deleted from MY Disney Experience. How can I put her back on.

    Hi Diane,

    Welcome to the Disney Parks Moms Panel! I frequently travel to the Walt Disney World Resort with a group of friends and it's sometimes difficult to keep track of everyone on my Family & Friends List. If someone you are planning with has accidentally been deleted, you should be able to add her back. If she has her own My Disney Experience account you simply need to add her again. 

    When you open My Disney Experience on your smartphone, at the bottom of the screen there is a row of icons. The icon on the far right is 3 horizontal lines and that's where you want to click. Once there, click on "My Profile" and at the top of your profile screen, on the right, you will see Family & Friends List. Scroll to the bottom of your current Family & Friends and you should see "Add a Guest." Follow the instructions under "Add a Guest." 

    If you have any issues adding her back, you can call the helpline at (407) 939- 4357. I'm wishing you the best of luck that the rest of your planning is smooth!
    Diane, thank you for visiting us with your question. I hope you'll let us know if we can help you with any other questions!
    Wishing you a magical vacation,
    Amy H.
thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hey, Howdy, Hey! I'm Amy H. and I have been a fan of Walt Disney World since my first visit during the Magic Kingdom Park's opening year. I am married to my favorite person in the world and together we have a teenaged son and daughter plus an assortment of animals. We have been visiting Walt Disney World since before the kids were born so I have a family of experts supporting me. No matter the ages or size of your traveling party, I'd love to help plan your trip to Walt Disney World! Learn More About Amy

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