Family with Mickey and Minnie
  • On Nov 28, 2018
    Sara from CA Asked

    I do not have an annual pass, I bought a 4 day pass through the military and I've lost the pass. I still have two visits remaining how can I still use my pass?

    Hi there, Sara!

    Thanks for stopping by the Disney Parks Moms Panel with your question. From one military family to another, I thank you for your service.

    I'm sorry you have misplaced your 2018 promotional military park ticket, but hopefully you might still be able to use your ticket with a couple of tips. I have been able to use my military park ticket without ever showing my paper ticket if I have linked it into my Disneyland app. If you happened to link your park ticket into the app during your last visit, you will still have an electronic ticket saved in your app that you can scan at the park gate. You will also be able to scan this electronic ticket at attractions for FASTPASSES if you purchase Disney MaxPass from the Disneyland app.

    If you do not have an electronic ticket saved in your app, it's possible that the Disneyland Resort may not be able to retrieve your ticket. It still never hurts to call or reach out to Guest Information and Ticket Sales at (714) 781-3636 to see if they are able to help.

    Since there are only a few days left to utilize your 2018 promotional ticket, I did want to let you know that the Disneyland Resort has announced a 2019 military ticket offer beginning in January that you can already purchase at your local military ticket office.

    I hope this helps, and please return if you have any questions, because You've Got a Friend in Me here at the Disney Parks Moms Panel!
    -Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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