Mom And Son Giraffe
  • On Mar 6, 2014
    Jared from Select a State Asked

    With the new policy about people in a wheelchair being issued a return time for rides, how are these return times issued? On a ticket like the old fast passes? Directly onto our wrist bands? How does this impact our Fast Pass+ selections?

    Hi Jared ~

    ​Most queues at Disney are now mainstreamed to accommodate Guests traveling in wheelchairs or EVCs. If there are queues that require Guests in wheelchairs to enter through alternate queues, you can see a Cast Member for assistance. Depending on the wait time, they may give you a slip of paper with a return time to come back to the attraction based on the current wait time. There aren't many of these and most of them are found at Magic Kingdom like the Tomorrowland Speedway. This is a way to assist Guests with limited mobility and will not impact your FastPass+ (FP+) selections.

    Here is some information regarding attractions for Guests with Mobility Disabilities including those that allow Guests to remain in their wheelchairs or ECVs, those that require Guests in ECVs to transfer to wheelchairs to board and those that require Guests to be mobile to enjoy.

    Guests who are unable to wait in a standard queue may request a Disability Access Service Card (DAS) by going to Guest Relations at any of the theme parks. Here is some information about how the DAS works. Guests can only obtain a return time for one attraction at a time but can get another DAS return time as soon as they've finish one. If available, FP+ can be used in addition to the DAS.

    Here is a list of Frequently Asked Questions about the DAS .

    I'm limited in space but please feel free to visit us again with all of your planning questions. We are hEAR to help!

    Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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