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  • On Sep 26, 2016
    Martha from FL Asked

    I need to renew the annual passes for myself and my granddaughter which expire on October 2. When I try to renew on line, it tells me that my pass is linked to another account which I believe is my daughter-in-law. How can I renew these two passes?

    Hello and welcome to the Disney Parks Moms Panel!

    I am so sorry to hear that you are experience some difficulty with renewing your Walt Disney World annual passes.  In a situation like this, I highly recommend calling in and allowing a Cast Member to assist you. You can reach them at (407)939-5277.  Due to the fact that your current tickets are under your daughter-in-law's account, you will need to speak to someone who can find a way of renewing both your tickets.  Trust me, they are the experts and can get this done.  I will send some pixie dust your way in hopes that this issue is resolved quickly.

    Diane's Tip of the Day:  Need some Disney merchandise in your life?  Use the Shop Disney Parks App to find some great ideas for the whole family.

    Have a MAGICAL day and "SEE YOU REAL SOON!"

    ~Diane G. 
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Meet the Panelist: Diane, Texas

Hello! My name is Diane and I am a mother of three great boys (ages 21, 17 and 16) and a fantastic wife from the great state of Texas!   A Walt Disney World vacation will leave you with many beautiful memories to last a lifetime. Learn More About Diane

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