Mom And Kids Animal Kingdom
  • On Nov 8, 2012
    Heather from NH Asked

    Do I need to advise my hotel that I am having a wheelchair delivered from Apple Scooter on the day of our arrival? (Apple Scooters told me the wheelchair will probably arrive about an hour before we do.)

    Hi Heather,

    As of November 1, Disney has changed its policies about wheelchair and ECV rental deliveries. The main part of this change is that now only select outside mobility device vendors are allowed to drop off wheelchairs/scooters and leave them with the Bell Services desk at the hotel. Unfortunately, the full list of approved vendors has not, to the best of my knowledge, been made available yet.

    You should be sure to ask Apple if they are an approved drop-off vendor. If they are, you should let the hotel know that you will be expecting a mobility delivery.

    If they are not an approved vendor, you will have to make arrangement to accept the delivery yourself at the hotel.

    Good luck with your planning. Please let us know what else we can do to help.
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Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

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