Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Jan 10, 2020
    Barbara from NY Asked

    I have multiple # on disney experience.If they are used up, can I remove them & I have two #s that are good- a 6 day & a 1 day comp. I want to use the 6 day on our trip, so do I deactivate the comp and then reactivate when I want to use it?

    Hi Barbara! Welcome to the Disney Parks Moms Panel!

    I am happy to tell you that there is no need to deactivate your valid 1-day ticket in your My Disney Experience account. What I would recommend, and has worked flawlessly for me in the past, is to contact Walt Disney World Resort Ticketing, at (407) 566-4985 and tell them that you would like to prioritize what ticket gets used. They will then be able to go into the system and tell your account to use the 6-day ticket first. Once this 6-day ticket is used or expired, the 1-day ticket will still be active in your account and ready for use. They will also be able to clear out the used and expired tickets from your My Disney Experience account so that you only see the two valid tickets. 

    Barbara, while I do this on the phone before arriving, the concierge at your Walt Disney World Resort hotel and the ticket window at any theme park are also able to prioritize your tickets. In fact, once I arrive at the Walt Disney World Resort, I typically stop by one of these locations, just to make sure I am good to go. 

    I hope that this answered your question, Barbara, and please come back by the Disney Parks Moms Panel if we can be of any further help in planning your magical vacation! 

    Sarah B
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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