Fireworks at Magic Kingdom
  • On Jul 5, 2017
    Irene from Essex Asked

    Hi memory maker is included in my holiday package - purchased via Disney and what a great package it was. i have linked all hotel, magic bands etc to MDE but can't link the memory maker. does this get linked when i arrive?

    Hi Irene,

    Welcome to the Disney Parks Moms Panel! Memory Maker is absolutely a must-have for my family. I am so excited that you received it with your holiday package!

    I am not sure why you are unable to link Memory Maker to your account but you definitely should be able to link it. Assuming you have gone to My Disney Experience, clicked on "My Reservations and Tickets" and "Link Memory Maker" but are unable to link it, I suggest that, prior to your arrival, you contact a cast member in guest services. She or he can link it to your account. 

    We love getting the classic pictures at the entrance to each park and we always stop at PhotoPass locations in the parks to snap a quick picture. Photos typically load to My Disney Experience quickly so just check the My Disney Experience Mobile App to make sure they are loading to your account. If photos do not load to your account, just stop by a Disney PhotoPass location in the parks. As long as you know the general time the pictures were taken as well as the general location, a cast member should be able to find the photos for you and link them to your account. I have also called after our vacation ended and spoken with a cast member over the phone who was able to locate some photos we were missing. The PhotoPass cast members are amazing!

    Irene, I am sending pixie dust your way hoping you have a fabulous vacation!

    Magic, memories and Minnie Mouse hugs,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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