Mom and daughter on Expedition Everest
  • On Apr 9, 2015
    James from Lancs Asked

    My MDE shows my tickets are linked but when I went to custom the Magic Bands, I can only see my previous two and a KTTW card. Not visiting until November 2015. Is it because it is too soon? Does the balance have to be paid in full first? Thank you.

    Hi, James! 

    I hope you are looking forward to a fabulous fall vacation to Walt Disney World® Resort. November is a fantastic time to visit. 

    No worries! The MagicBands for your upcoming vacation will not show in your My Disney Experience Account until after you've customized them and they're shipped out to you. This will happen 30 days prior to your arrival date - so you are all good! You will also receive a notification and an email at the 30 day mark letting you know, "Your MagicBands Are on the Way," that's when they'll show up in your account. Don't forget to have your MagicBand customization complete by that 30 day point, too.  

    Your balance will not need to have been paid in full. In fact, if you booked through Walt Disney World® Resort directly, either online or via phone, you will not be charged for the remainder of the balance until your departure day. 

    I hope this helps, James! Please let us know if you have any additional questions for us. We are here to help! 

    Faith D. 
     
thumbnail image for Faith

Meet the Panelist: Faith, South Carolina

Hi, doers & dreamers! I am a wife and mother of three active children and we are always on the go. We look forward to our Walt Disney World® Resort vacations as a way of slowing down and reconnecting while still maintaining our active lifestyle. Whether your family wants to take it easy by a resort hotel pool, or speed up during a runDisney race event, I am your planning expert!  Learn More About Faith

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