• On Nov 24, 2017
    Joel from AZ Asked

    I see our Magic bands are like keep my MyDisneyExperience account but I can't customize them. I can only activate or deactivate them. Please help me with the customization process. See you at POR in October for the Food and Wine festival.

    Welcome back, Joel!

    Disney MagicBands elevate your level of convenience during your visit, especially as a Disney Resort hotel Guest. I am not certain if the MagicBands you are referring to are from a previous Walt Disney World Resort vacation, but if so, you may be able to deactivate them in preparation for your new complimentary MagicBands when you book your next stay. Please contact our Support Team at (407) 939-4357 if you still encounter difficulties.

    As soon as you have completed your Walt Disney World Resort hotel reservation, please log into your Disney account to begin planning with My Disney Experience to personalize your MagicBands, complete FastPass+ Planning (60-days before your Disney Resort hotel check-in), secure Advanced Dining Reservations and more. 

    Please ensure you personalize your MagicBands at least 11 days before your Disney Resort hotel check-in date so that your MagicBands will ship to your home, otherwise, if you personalize your MagicBands between 10 and 6 days before your arrival, you will receive them upon check-in. MagicBands that have not been personalized until 5 days or less before arrival will be distributed at check-in and will be grey in color.  

    We hope this information is helpful, Joel and look forward to being of assistance with your Disney Vacation planning again soon to optimize your visit during our annual Autumn Events at Walt Disney World Resort.

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Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

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