Laptop with Magic Band image displayed
  • On Jan 4, 2019
    Ashley from NC Asked

    We just made a new reservation and I can bring it up under My Disney Experience. When I go to choose Magic Bands the old ones from a past trip are there. We do not have these and need new ones for this years visit plus one for a new family member.

    Hey Ashley,

    Thanks so much for stopping by the Disney Parks Moms Panel with your question. I'm happy to help!

    It sounds like you're in the planning phase for your upcoming trip and choosing the right MagicBand color for each family member is definitely important. My family always wants to be a part of that! If you're able to log in to your My Disney Experience account and your Walt Disney World Resort hotel reservation is linked to your account, then you just need to click where it says My MagicBands and Cards. Once you get there, you should see the option to customize your MagicBands under where it says Your Orders. Everyone in your party that is listed on your resort reservation will get a MagicBand, and you will be able to customize all of them at one time. If you scroll a little further down on that same page, you will see your MagicBands from your previous trip. If it shows that these are still active, you can click on each one and then mark them as inactive.

    If you have any problems customizing your MagicBands or deactivating those old ones, just call the number for My Disney Experience, MagicBands and FastPass+ and a friendly Cast Member can assist you. And if you have any other questions, don't hesitate to let us know. Thanks again for stopping by, and I hope you have a magical day!

    ~Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, Tennessee

Walt Disney World Resort is my happy place! If you happen to catch me when I'm not there, you'll find me planning my next trip because to me, dreaming of the next visit is half the fun. My children and I travel frequently as Disney Vacation Club members, and I would love to share some of the things that I've learned so that you can have the most magical vacation ever! Learn More About Carrie

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.