• On Jul 31, 2016
    Connie from KY Asked

    I made 1 fast pass for my family. Even though the passes are available for the attraction I want to get, it keeps removing the first fast pass in order to make a different one. Is it one pass per group or each? Why can't I make a total of 3?

    Hi, Connie!

    I am so glad that you found us at Disney Parks Moms Panel!

    Disney's FastPass+ is such a great way to maximize the fun and minimize the time spent waiting in lines at Walt Disney World; great plan! You should be able to make three FP+ selections in one park per day for each member of your family with a valid park ticket. However, there are some technical issues which are easy to miss while trying to do so; you may be experiencing one of these.

    For example, for my own family's upcoming trip to WDW, I overlooked the fact that a second FastPass+ I was trying to secure overlapped my first selection by five minutes. Because of this, the system recognized this as a conflict, and, thus, resulted in the exact situation you are describing in your question. Once I noticed the five minute overlap, I simply selected that same attraction as a second FastPass+, only this time, I selected a time that was a few minutes later. That worked perfectly!

    Check to see if the second FP+ overlaps your first and if it does, that could be your problem. Next, be sure that your second FP+ selection is in the same park as the first. Your three selections must be in the one park each day, although once you have enjoyed those experiences that day, you can then select another FP+ option for any park.

    Should neither of these apply, and you are sure that you are following each step correctly, call for a little Walt Disney World technical support: (407) 939-4357. A Cast Member there will surely be able to investigate a little further, enabling you to line up your FastPass+ options.

    Send more questions as you think of them, Connie; we love to help!

    Andrea H
thumbnail image for Andrea

Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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