Mom and daughter on Expedition Everest
  • On Aug 7, 2016
    Susan from FL Asked

    I made a account for the family profile 4 years ago but my spouse ended up making a separate one W/O me for trips to Disney I could not go on. Then I was added to my spouses account at a later date. Now I have 2 profiles. How do I merge them completely?

    Hi, Susan!
    Two profiles on My Disney Experience sounds like something that can be a little complicated!

    Luckily, there is a My Disney Experience phone line where you can explain your technical challenge and a Cast Member can help you out. Once you have your accounts set up again, you can be sure every reservation and plan are combined with the rest of the family. I would check to make sure your spouse's accounts are matched with the rest of the family as well!

    I hope that gets everything straightened out for your next visit to Walt Disney World Resort! Let me know if I can help with any additional questions! I'm happy to help.

    -Jen

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Meet the Panelist: Jen, Missouri

I’m a mom, wife and goldendoodle dog owner who is not afraid to ride a fast roller coaster again and again. I love to travel - which is good since I telework with a job in Washington, DC. I’ve visited Disneyland and Walt Disney World multiple times and it’s fed into my belief that you’re never too old to have fun. I run when I can and recently earned my runDisney Coast to Coast medal! I also love photography and founded an online special needs community. Learn More About Jen

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