• On Sep 26, 2016
    Mary from CA Asked

    Ive looked at all your terms and conditions and can't find the answer to this question.....If needed, can the annual pass be refunded if it has not been used.

    Welcome to the Disney Parks Moms Panel, Mary. 

    To my understanding, Annual Passports are nonrefundable (as stated in Terms and Conditions) after purchase, even if it hasn't been activated yet. If you'd like to speak with a Disney Cast Member regarding an issue you're having with your Annual Passport, you can call (714) 781-PASS and they'll be happy to assist you.

    Please visit us on the Panel again if you have further questions. 

    Have an enchanted day,
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Meet the Panelist: Kiki, California

I am a wife and mother to 2 children, a 14 year old daughter and 9 year old son. I have always enjoyed going to Disneyland Resort as a child and now that I am a mother, I love watching my children experience Disneyland Resort through their eyes. It is a true delight seeing my daughter wear a ball gown walking side by side with Cinderella or my son jumping gleefully after he defeated Darth Maul in a light saber duel! Learn More About Kiki

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