• On Sep 19, 2016
    Teresa from AL Asked

    How do I link my children's annual passes to our new trip account for next month. They went on a trip this summer and their annual passes are linked to that account which is with another family? Thanks so much!!

    Greetings, Teresa, it's great to see you at the Disney Parks Moms Panel.

    How wonderful it is that you're heading to the 'Happiest Place on Earth' so soon and what lucky children you have to be visiting yet again.

    Linking any unused Theme Park Tickets or Annual Passes is easily done online by matching the ticket online to the correct person in the 'My Reservations' section of My Disney Experience.

    Here's what to do:
    1) Locate 'My Reservations' page on My Disney Experience.
    2) Locate the pass you wish to reassign in the 'Paperless Tickets' section.
    3) Select 'Reassign Ticket' link associated with the pass.
    4) Match the Annual Pass to the correct person on your 'Family & Friends' list.

    If you cannot find the Annual Pass make sure that 'Show All' is selected in the drop-down menu in the top-left corner and 'My Family' is selected from the drop-down menu in the top-right corner. If you still don't see the Annual Pass, go back and make sure that the person is still connected to your Family & Friends list and that you are sharing information with that person.

    If the Annual Pass has been used for entrance to a Theme Park, Teresa, unfortunately, at this time, you are unable to reassign it online, but, it can still be reassigned during your visit to Walt Disney World Resort at any Guest Relations location near the Main Entrance at any Walt Disney World Resort Theme Park, rest assured. If you need further clarification or have any questions please contact Existing Tickets at (407) 939-7523.

    Everything will be taken care of for you by the helpful Cast Members at Guest Relations, Teresa, and you can focus on making magical memories together with your loved ones.

    Best Wishes!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

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