Mom and daughter on Expedition Everest
  • On Nov 16, 2012
    Jennifer from PA Asked

    Leaving in 7 days. Confused about ME. Received a pkg in mail from Disney with luggage tags, coupons for golf, etc. Am I supposed to get a separate package from ME? Do I need to call them with my travel details? the info is on our reservation. Thanks!

    Hi Jennifer!

    You should definitely have received a separate package from Disney's Magical Express by now.
    Don't worry, mail mishaps do occur and your Magical Express package can easily be re-printed and sent out to you in a jiffy!

    To reach Disney's Magical Express directly, simply dial 1-866-599-0951 or to call regarding your Magic Your Way Vacation package, dial (407) 939-7675. Be sure to have your reservation confirmation number handy at the time of your call.

    If you'd like to take advantage of the luggage service, whereby your luggage is specially tagged with bright yellow stickers and received in your Walt Disney World Resort Hotel room later in the day, you'll definitely want to be sure to have the new package arranged right away.

    If you were planning to claim your own luggage at the carousel in Orlando to take with you on the motor coach, then you won't need to request a new package sent. Simply proceed to the Disney's Magical Express Welcome Center in the Main Terminal Building, B Side, Level 1, after you've claimed your bags. A Cast Member will look up your resort reservation there and print your Motor Coach vouchers for you. You'll be on your way before you know it!

    If you have additional questions, please don't hesitate to write me back any time Jennifer!
    Wishing you a simply Magical time at Walt Disney World!

    Kirsten
thumbnail image for Kirsten

Meet the Panelist: Kirsten, Ontario

I'm a Canadian stay at home mom with 2 great kids. I've loved Walt Disney World since my own first trip at age 7. Now, my husband and I enjoy creating Disney vacation experiences with our children as often as possible. Each new visit is unique and Magical! Learn More About Kirsten

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