Hello Paula,
Thanks for stopping by the Disney Parks Moms Panel with a great question.
Disney’s Magical Express® is an amazing service that allows you to bypass baggage claim and ride in the luxurious comfort of a motorcoach to your Resort Hotel. If you made a reservation for Magical Express over the phone, with a booking agent, when you made your Resort Hotel reservations, you are all set. If you contacted Magical Express directly with your flight information to make your reservation, you are good to go. Your reservation will not appear in My Disney Experience.
Approximately 2 to 3 weeks prior to your arrival, you will receive your travel information and a yellow luggage tag for everyone in your travel party. You will tag your luggage before you check your bags at your point of departure. Be sure to that you pack your
MagicBands in a carry-on bag, you will need them to unlock the door to your Resort Hotel room. When you arrive at Orlando International Airport, proceed directly to the Cast Members at the Magical Express welcome center. Once you are checked in, you will be directed to board your motorcoach to your resort. If you wish to confirm your reservation or make changes to your flight information, you can call Disney’s Magical Express® at (407) 939-1936. If you have any more questions before you arrive, please come back and visit us again.
See ya real soon,
Andrea