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Mom and Dad planning vacation
  • On Jan 25, 2019
    Hallie from PA Asked

    My kids and husband are set up under My Family & Friends. I sent my husband an invite through that section on the website but he never received it. Where can I find the email it went to? Also, why isn't there option to invite my 11 yr old son?

    Hi Hallie! Welcome to the Disney Parks Moms Panel!

    You must be so excited to visit with your family soon! There is a lot that you will be able to experience during your visit with Mickey & Minnie's Surprise Celebration happening, as well as the Epcot International Festival of the Arts. They are both SO much fun!

    In order to invite someone to link to your account, they must have a My Disney Experience account set up. The email address that is used to set-up that account is the one that should be entered to send the invite to link accounts. If you would like to check what email is used for that account, have your husband sign into his account, then go to "Profile" then "Account Settings." His email address on file should be there. Personally, I handle all of the planning, so I just have my husband and kiddos set up under my account without linking any accounts.

    For your son, you will need to have his profile set up under you because Guests must be at least 13-years-old to have their own My Disney Experience account. Once he is 13-years-old, he can create his own My Disney Experience account if you would like, but for this trip he will have to be added under your account.

    If you are still having technical difficulties with the site, you can contact Disney directly at (407) 939-4357 for website and My Disney Experience support.

    I hope this helps, Hallie! Please let us know if you have any other questions.

    Tabitha
thumbnail image for Tabitha

Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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