Mom And Son On Run
  • On Sep 11, 2012
    Ronald from Mato Grosso Asked

    Hi Kay. I´ve bought 3 tickets online at the office but had an issue with the printer and couldnt save the confirmation number. Is it possible to retrieve the information of the tickets I bought? I only have the number of the credit card I used.

    Hi Ronald! Yikes I hate computer issues and they always seem to come at the most inopportune time.

    Please call the reservation number and tell them your issue and that you didn't write the confirmation number down.  If the ticket purchase indeed went through Disney should be able to pull the reservation up using your last name. You can also check your credit card statement to see if you were charged.

    You can decide how to get your tickets once the Disney reservation cast member locates the transaction number. They can mail them to you directly or you can pick them up at Will Call. I am not sure if they can do something again where you can print them out but certainly ask if that is an option.
thumbnail image for Kay

Meet the Panelist: Kay, Indiana

Hello Adventurers and travelers! I am Kay and a past Adventures By Disney mom for the panel. But now I am excited to share vacation planning tips for those heading out for an incredible vacation to Walt Disney World. Learn More About Kay

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.