Mom And Daughter Aulani Room
  • On Jan 10, 2013
    Stephen Asked

    Hi Kari - thanks for your response. Yes,my mother and I do live in the same household. I had no problem picking up the pass, and actually used it for an entire week back in December. My signature and fingerprint are linked with the pass. Is this a problem?

    Stephen, thanks so much for the follow up information.  This has me completely stumped and in talking to DVC Member Services, they don't understand it either.

    I'm so glad you didn't have any problems with your Pass in December but I'm concerned about what may or may not happen when you try to use it in the future.

    The Cast Member I spoke with at Member Services encouraged you to contact Walt Disney World Guest Ticketing

    If you don't mind, please keep me updated on what you find out and how your situation is resolved.  Good luck.  I'm sending some pixie dust your way in hopes this will be resolved easily.
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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

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