mom and son on Kilimanjaro Safari
  • On Jun 10, 2019
    Kte Asked

    Hi im staying in a villa and bought the 14 day unlimited tickets. I'm now at 30 days where i can start booking fp. Ive managed to book 4 days with 3 fp each for the park of our choice. I trying to book my 5th day and it says fp reached allotment. Help

    Oh dear, Kate!  I'm so sorry to hear you have been having trouble making your FastPass+ selections.  As you know, you should be able to select 3 FastPass+ experiences in one theme park per day of valid admission that is linked to your account.

    FastPass+ reservations may be made up to 30 days in advance for each day of your visit.  For example, FastPass+ selections for July 1 may be made on June 1, selections for July 2 may be made on June 2, etc.  Double check your calendar to make sure you are within 30 days of the date you are trying to make reservations for.  Based upon the date of your visit and the date you submitted your question, I am guessing you might have been within 30 days of the first few days of your trip but not the remaining days.

    If the date you are trying to make FastPass+ selections for is indeed within the next 30 days, try signing out of your account and signing back in.  If you are still having difficulty making your FastPass+ reservations, give the friendly Cast Members a call for assistance.  They'll be able to help you with My Disney Experience and FastPass+.  On occasion I've needed some help with a "glitch" in my account that they have been able to fix on their end.

    I'm hoping you get everything sorted out soon.  Have a wonderful visit, and please let us know if you have any additional questions.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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