Family With Medals
  • On Jan 1, 2014
    Cristobal Asked

    Hi, I'm from Santiago Chile, I want to know what's is included in the travel documents, since I'm not from USA I'm not sure I will be in my country when the documents arrives. I reserved 3 night hotel with 5 ticket to the parks for 2 day.

    Hi Cristobal! Thanks for writing the panel! As an International guest, you will receive an information package a few weeks before your arrival. It will include your Magical Express vouchers and luggage stickers. International guests flying into Orlando International Airport from another country must follow the U.S. Customs and Border Protection process and claim luggage after disembarking the plane. After completing the process, go straight to Disney's Magical Express Welcome Center which is located in the Main Terminal Building, B side, Level 1.

    Not to worry if you don't get the package before you leave home. Simply head straight to the Magical Express counter, where you can show your identification and they will give you a voucher to board the coach. It helps to have your reservation number handy.  You will receive everything you need, including park tickets, when you check in to your resort.

    Write us back with any other question Cristobal. Wishing you a magical vacation!
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Meet the Panelist: Joanne, Ontario

Hi! I'm Joanne from Ottawa, Canada. By day I work for the Canadian government. I'm a single mom to my amazing, 15 year-old daughter and am thrilled to be on the Moms Panel. I absolutely love helping you plan your vacation and create your own magical memories! Learn More About Joanne

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