Dad and Child
  • On Jun 29, 2020
    Veronica from FL Asked

    I'm on the monthly annual pass payment plan and I know they said they are going to extend the expiration dates but when I log on I dont see that they have extended my passes. Is there something I have to do?

    Hi Veronica!

    Thanks for sending your question to the Disney Parks Moms Panel! Happy to help a fellow Floridian and Annual Passholder! I am on the monthly payment plan and had a similar issue with my annual pass and had to call the Passholder line for assistance. My daughter's pass was extended but not mine or my son's. When I called they advised that there were two options available for passholders. One was to keep the contract as is with the original expiration dates and no extension and the other option was to extended the passes by the amount of days the parks were closed (and that would extend the payments out and provide a new expiration date). I chose to extend the passes. They corrected it and said it would take a few days to update. I recommend that you call Passholder Support at (888) 701-4100, as soon as possible so that a Cast Member can look into your passes. Hope this helps Veronica!

    Did you know? As a Florida Resident, you have many special offers available to you! For more information, please visit this page: Florida Resident Special Offers.

    Veronica, thanks so much for stopping by the Disney Parks Moms Panel. If you need more help planning your vacation, please feel free to send me your question!

    ~ Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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