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  • On Aug 20, 2018
    Jennifer from FL Asked

    I’m going with my friends to disney next week but it wont let us connect my pass to their account to makw plans together. is there a way to fix this??

    Hi Jennifer! Welcome to the Disney Parks Moms Panel!

    Only one week to go until you are enjoying time with your friends at the Walt Disney World Resort. How magical!

    I have linked accounts with a few of my friends as we have planned vacations together. You should be able to link your friend's account by logging into your My Disney Experience account and going to the main planning page. Near the top of that page it should say, "Do you want to connect additional reservations, tickets or friends?" Click that link, then select "Get Started." When you click that, you should see the option to add a hotel reservation. If you don't need to add one, select "No" then "Next." Your Family & Friends will come up. Select "Yes" to add someone else. The blank fields to enter name and age will open. Once you select an age 13 years old or above, the option to send an invitation will come up. Select that, then enter the same email that they use for their My Disney Experience account, then "Add Friend." Once your friend has accepted the invite, you should be all set to go!

    If you have already done all of these steps and still aren't able to link the accounts, you will need to contact Disney's technical support directly at (407) 939-4357. They can help troubleshoot the problem for you!

    I hope you have the BEST time on your vacation, Jennifer! Please let us know if you have any other questions.

    Tabitha
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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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