Family With Medals
  • On Apr 8, 2015
    Rochelle from NY Asked

    Hi, I'm a desperate mom in need. I took my daughter to Disney for her birthday in February for the first time, and when we returned I was able to view my photos, but now I'm ready to purchase there gone ...omg I'm crying cause I can't believe this. help!!

    Hi Rochelle!

    Oh no!  I am so sorry to hear this.  

    I have read accounts of people being able to get their photos back on after they originally expired, but I can't make any promises.

    You need to call Disney PhotoPass at 407-560-4300 to see what they can do.  That number can be reached Monday-Saturday from 9 a.m. until 5 p.m. EST.  

    I hope they can help you get your memories back.  Wishing you lots of luck and pixie dust on this!!

    Please let me know if you have any other questions.  
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Meet the Panelist: Lori, Indiana

I am currently a homeschool, soccer mom to two active teenage boys. My family loves everything about Disney! Walt Disney World, Disneyland, runDisney, Disney Cruise Line and Disney Vacation Club have been a part of countless magical memories for us through the years. I cannot wait to help you make your own magical memories at Walt Disney World! Learn More About Lori

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