Mom And Son Giraffe
  • On Apr 10, 2012
    Robert from NC Asked

    Hi. I'd like to honor a couple of cast members by sending a thank you note to management. Whom should I contact? Michelle and Charles at Garden Grill made our trip even better.

    Hi Robert,

    I love your spirit. Fabulous cast members are what the Disney magic is all about.

    Truly the best way to thank a cast member that has made your trip great is by sending a written note to their file. Positive guest comments can really help with reviews and promotions.

    All guest comments should be directed to the Guest Communications Department. They can be reach through the mail at:

    Walt Disney World Guest Communications
    PO Box 10040
    Lake Buena Vista, FL 32830-0040

    The e-mail address for Guest Communications is: wdw.guest.communications@disneyworld.com.

    When sending a note about a cast member, be sure to include their name, where you saw them, and the approximate time of your encounter.

    Please come back and let us help you when you plan your next Disney vacation.

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Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

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