Mom and daughter on Dumbo
  • On Apr 23, 2017
    Mindy from MT Asked

    My husband, myself, and our two daughters will be there the first week in May. My husband purchased our Disney World tickets on Expedia. I am not finding a way to link the tickets to my Disney account so I can set up the Fast Pass+. Can you help me please?

    Hi Mindy!

    Welcome to the Disney Parks Moms Panel! I'm sorry to hear that you are having difficulties linking your tickets with your My Disney Experience Account. After reading your question, I am thinking that maybe Expedia has not provided you with correct confirmation number or ticket ID numbers. I would begin by calling them to confirm these. Next you want to sign on to your account and select "My Reservations". Then you want to scroll down and look for where it says "Tickets and Passes" and click on the "Link Ticket" button. Here you will see a sample ticket and it will provide you more directions on where to find the numbers. If that still doesn't work, I  would strongly recommend that you contact Guest Services at 1-407-939-4357 to speak with a Cast Member that can walk you through the process of fixing your account. They will be able to log in to your account and check out what the issues are.

    Did you know?: The Epcot International Flower and Garden Festival is currently underway! Be sure to check out the special events taking place during this beautiful and fun-filled festival! For more information, please visit this page: Epcot International Flower & Garden Festival

    It has been a pleasure assisting you Mindy! Please feel free to send in any other questions you may have. 

    Happy Planning!

    ~Yael 
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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