Mom And Son Giraffe
  • On Dec 31, 2013
    Melinda from WV Asked

    Hi! My husband and I are leaving for WDW in 16 days and we are to check in on Jan. 19th. We still have not received our magic bands. Is this unusual and if so who do I contact? My sister and her family, who are travelling with us, have received theirs

    Hi Melinda,

    So glad to hear that you will be visiting soon! If you customized your MagicBands on your My Disney Experience Account, you can check on the status of the shipment. If you would like to speak with someone to follow up on the status of the shipment, I recommend that you call Guest Services at 1 (407) 939-4357. I also wanted to take a moment and provide you the link for the frequently asked questions page for MagicBands: MagicBands - FAQ

    It has been a pleasure assisting you and we hope to hear again from you soon! If I can assist with any other questions, please feel free to send them my way!
        
    Thank you for visiting the Disney Parks Moms Panel!
        
    Yael
thumbnail image for Yael

Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.